Terms & Conditions
Your privacy is important to us. To better protect your privacy we provide this notice explaining our
online information practices and the choices you can make about the way your information is
collected and used in our site. We, lokanarkavu temple shall be under no liability whatsoever in
respect of any loss or damage arising directly or indirectly out of the decline of authorization for
it treats the information that lokanarkavu temple collects and receives.
1.1 Information that is actively submitted to lokanarkavu temple: Registrations and Orders: In order to order services from this website, a user must create an account and complete a registration process. During the account creation process, a user must provide contact information (such as name, mobile number and email address). This information is also used to fulfil order and registration requests.
1.2 Third Party Advertisers on lokanarkavu temple’s Website: We do not provide any third party advertisement on our website. No third party interference is allowed and hence there is no question of collecting any information from third parties from our website.
1.3 Information obtained using Third Parties: website is not collecting user information from any third parties. In case of Payment Gateway, the provider collects very critical information like Credit card or debit card number, Expiry date of credit card or debit card, Credit card or debit card holders name, amount deducted from their credit or debit account and any other relevant information which is necessary for online transactions. This information is collected by the payment gateway service provider and this information along with your contact information may be stored with the payment gateway service provider. lokanarkavu temple stores your contact information and the amount you pay for various services or products. The payment gateway service provider sends the transaction number to lokanarkavu temple website on completion of payment procedure along with status of transaction (like success, cancel or error).
A. On successful payment transaction: In case of successful transaction of payment, the user will be informed via email. The amount will be deducted from the user's respective bank and credited in the lokanarkavu temple account.
B. On unsuccessful payment transaction: if the payment is not successful, then the order selected will be ignored and the user can use the website as usual.
2. How Information collected by lokanarkavu temple is used: we do not share any of the information with any third parties. We do not use any information you have provided outside the scope of the website and we use the information only to process your order if any.
3. Correction/Updating Personal Information: Users must provide accurate and correct contact information (name, postal address, e-mail address, phone number) etc. the primary details such as name, email and phone number once provided can not be edited later.
4. Users Must Keep Their Passwords Private: Users are required to keep their account passwords confidential and do not share this information with others. If you choose to reveal or share your password and lokanarkavu temple account name, we are unable to guarantee the security of your account.
Data Security: We take utmost precautions with your data, we will never share your information with anyone else. We also do not store any sensitive information like your credit card or bank details. The passwords are stored in hashed and encrypted formats and except you no one else can retrieve them.
Once an order has been successfully placed, no cancellation or refund is possible. For
regarding the order, please contact the temple administration whose contact details can be obtained
from the ‘Contact Us’ section of the website.
If the amount has been deducted from your bank account, but it is not credited in the lokanarkavu account and hence the order is not successfully placed, then the amount will be automatically refunded in 7-10 days.