Terms & Conditions

This site is for individual or personal use only. Commercial use of this website is strictly prohibited. Please refer to the privacy policy before continuing to use the website to get an overview on the various information or data obtained from you and how they are used. The lokanarkavu temple is the sole owner of the contents, images, design and other intellectual property on the website.

Privacy Policy

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used in our site. We, lokanarkavu temple shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction. This Privacy Policy discloses the privacy practices for lokanarkavu temple and how it treats the information that lokanarkavu temple collects and receives.

1. Information Collected by lokanarkavu temple: We will not knowingly use information collected on this website to others in ways different from what is disclosed in this statement. For purposes of this Privacy Policy, “Personally Identifiable Information” refers to information that can directly identify an individual; for example, such information may include an individual’s name, mailing address, phone number or email address.

1.1 Information that is actively submitted to lokanarkavu temple: Registrations and Orders: In order to order services from this website, a user must create an account and complete a registration process. During the account creation process, a user must provide contact information (such as name, mobile number and email address). This information is also used to fulfil order and registration requests.

1.2 Third Party Advertisers on lokanarkavu temple’s Website: We do not provide any third party advertisement on our website. No third party interference is allowed and hence there is no question of collecting any information from third parties from our website.

1.3 Information obtained using Third Parties: website is not collecting user information from any third parties. In case of Payment Gateway, the provider collects very critical information like Credit card or debit card number, Expiry date of credit card or debit card, Credit card or debit card holders name, amount deducted from their credit or debit account and any other relevant information which is necessary for online transactions. This information is collected by the payment gateway service provider and this information along with your contact information may be stored with the payment gateway service provider. lokanarkavu temple stores your contact information and the amount you pay for various services or products. The payment gateway service provider sends the transaction number to lokanarkavu temple website on completion of payment procedure along with status of transaction (like success, cancel or error).

A. On successful payment transaction: In case of successful transaction of payment, the user will be informed via email. The amount will be deducted from the user's respective bank and credited in the lokanarkavu temple account.

B. On unsuccessful payment transaction: if the payment is not successful, then the order selected will be ignored and the user can use the website as usual.

2. How Information collected by lokanarkavu temple is used: we do not share any of the information with any third parties. We do not use any information you have provided outside the scope of the website and we use the information only to process your order if any.

3. Correction/Updating Personal Information: Users must provide accurate and correct contact information (name, postal address, e-mail address, phone number) etc. the primary details such as name, email and phone number once provided can not be edited later.

4. Users Must Keep Their Passwords Private: Users are required to keep their account passwords confidential and do not share this information with others. If you choose to reveal or share your password and lokanarkavu temple account name, we are unable to guarantee the security of your account.

5. Changes to our Privacy Policy: This privacy Policy may change, and use of information that we gather now is subject to the privacy Policy that is in effect as of the time of use. You are responsible for periodically checking our privacy Policy.

Disclaimer:

Data Security: We take utmost precautions with your data, we will never share your information with anyone else. We also do not store any sensitive information like your credit card or bank details. The passwords are stored in hashed and encrypted formats and except you no one else can retrieve them.

Refund/Cancellation Policy

Once an order has been successfully placed, no cancellation or refund is possible. For any assistance regarding the order, please contact the temple administration whose contact details can be obtained from the ‘Contact Us’ section of the website.

  If the amount has been deducted from your bank account, but it is not credited in the lokanarkavu account and hence the order is not successfully placed, then the amount will be automatically refunded in 7-10 days.